# Microsoft Dynamics 365 Review

Microsoft Dynamics 365 is an AI platform for ai-driven crm, contact center and erp applications for enterprises and smbs. Review its features, pricing, and use cases before choosing a fit.

## About Microsoft Dynamics 365

Microsoft Dynamics 365 is a family of business applications for CRM, contact center and ERP. It covers sales, service, field service, finance, supply chain, HR and Business Central. The AI focus is heavy, with prebuilt sales agents and Copilot. Copilot Studio builds custom agents on top.

## Platform details

- Pricing: Sales apps per user per month, paid yearly, in US dollars: Professional $65, Enterprise $105, Premium $150 with 1,000 Copilot Credits included. Relationship Sales is priced by contact sales with a 10-seat minimum. A free trial is offered, and its length is not shown. Other Dynamics 365 apps were not priced in this entry.
- Founded: Not verified in this pass
- Funding: Not verified in this pass
- Last reviewed: 2026-11-15

## Official website

- [Visit Microsoft Dynamics 365](https://dynamics.microsoft.com)

## What does Dynamics 365 actually do?

Dynamics 365 is an enterprise application family. Sales, service, finance and supply chain are separate applications that share the Microsoft platform. Sistava works on the daily work across those records, with AI employees that take recurring tasks and report back. Dynamics 365 is the system of record for larger organizations.

## How much does Dynamics 365 cost?

Sales licenses are per user per month and paid yearly. Professional is $65, Enterprise is $105 and Premium is $150, which includes 1,000 Copilot Credits. Relationship Sales is priced by contact sales with a 10-seat minimum, and other applications were not priced in this entry. Budget the full application set before you compare.

## What is Sistava?

Sistava is an AI workforce platform where you hire AI employees and work with them through conversation. Tell an employee what you need in plain language, and Sistava handles the setup behind the scenes, including the tools, context, and team coordination needed for the work. You do not need to learn AI configuration or build workflows first. You can start with the work you want done, stay involved in the decisions that matter, and see how your team is moving forward.

## Learn more about Sistava

- [Learn about Sistava](/en)

## Comparison

- [See Microsoft Dynamics 365 alternatives and comparison](/en/compare/business-os-erp/dynamics-365) — See the two platforms side by side when you are ready to evaluate them.