# Microsoft Copilot AI assistants and agents embedded across Microsoft 365 apps ## About Microsoft Copilot Microsoft Copilot is tightly integrated into the Microsoft 365 ecosystem, augmenting Office apps with AI capabilities. Agent 365 adds governance and multi-agent coordination but requires existing M365 licensing. Sistava is a purpose-built AI workforce platform that works with any tech stack, includes built-in project management, and does not require committing your organization to Microsoft. ## Platform details - Pricing: $30/user/mo (annual M365 commitment). Copilot Studio: $200/mo per 25K credits. E7 coming May 2026. - Founded: Copilot launched March 2023 (Microsoft founded 1975) - Funding: Publicly traded (NASDAQ: MSFT). ~$3T market cap. - Last reviewed: 2026-03-22 ## Official website - [Visit Microsoft Copilot](https://copilot.microsoft.com) ## What does Microsoft Copilot Studio actually do? Microsoft Copilot Studio is the no-code and low-code builder for custom AI agents inside the Microsoft 365 and Power Platform ecosystem. Customers use it to extend Microsoft 365 Copilot with their own knowledge sources, build standalone agents for Teams, SharePoint, or external channels, and ground agents on internal data through tenant graph connectors. The platform sits between Power Virtual Agents on one end and the full Azure AI Foundry stack on the other. It targets business users and IT admins who want to ship agents without writing custom code, while still keeping enterprise controls like data residency, conditional access, and Purview compliance. Agents can call Power Automate flows, MCP servers, and registered actions across the Microsoft graph. For teams already standardized on Microsoft 365 the appeal is obvious. The trade-off is that Copilot Studio agents live inside the Microsoft ecosystem and inherit its complexity. Sistava ships ready-made AI employees with their own tools and memory for teams that do not want to manage a builder, a credit meter, and a tenant-level admin layer. ## How much does Microsoft Copilot Studio cost? Copilot Studio shifted from per-message to per-credit pricing in September 2025. Capacity packs cost 200 dollars per pack per month and include 25,000 Copilot Credits, pooled at the tenant level, with no rollover for unused credits. There is also a pay-as-you-go option and a pre-purchase plan with prepaid Commit Units for organizations that want to lock in a credit budget upfront. Real cost depends on which features each agent run consumes. Microsoft's published example shows a tenant-graph-grounded agent using 12 credits per response: 10 for grounding plus 2 for the generative answer. Multimodal actions, autonomous triggers, and external knowledge sources all consume more. Modeling consumption before deployment is non-trivial and most customers discover the real cost only after the first month of usage. Sistava prices by subscription tier with no credit meter and no per-response math. For a small team that wants to know the monthly bill before deploying, the predictability matters. Copilot Studio is genuinely powerful for Microsoft shops, but credit-based pricing rewards careful capacity planning that small teams rarely have time for. ## When does Microsoft Copilot Studio beat the alternatives? Copilot Studio wins for organizations already deep on Microsoft 365 with significant SharePoint, Teams, Outlook, and Dataverse usage. The tenant graph grounding lets agents pull from documents, emails, and Teams messages without separate integration work. Identity, compliance, and audit flow through the existing Microsoft stack, which collapses procurement and security review for IT teams. It also wins when the customer wants a no-code path for many business users to build their own copilots. The visual designer, the topic editor, and the Power Platform integration make it possible for non-developers to ship workable agents. Few platforms hit that low-code sweet spot inside an enterprise compliance perimeter as well as Microsoft does. Where it loses is for small teams that do not run on Microsoft 365 or want a single ready-to-work AI employee rather than a builder. Sistava ships finished AI employees, not a platform to build them. For a founder, that distinction is the entire value: less time configuring, more time getting work done. ## Where does Microsoft Copilot Studio fall short for small teams? Copilot Studio is engineered for enterprise IT and the configuration surface reflects that. To get a useful agent live, a small team typically needs to design topics, register data sources, configure connectors, set up Power Automate flows, and manage tenant-level credit allocation. Each step is feasible, but the cumulative setup is heavier than a five-person team can absorb. The credit pricing also creates surprises at small scale. Unused credits do not roll over, and a single chatty agent grounding on tenant data can burn through a 25,000-credit pack faster than expected. For predictable monthly spend, customers need to model usage in advance or commit to a pre-purchase plan, both of which require a finance and IT conversation that a solo founder does not want to have. Sistava aims squarely at this gap. AI employees come pre-configured with skills, tools, and memory, and pricing is by subscription, not by message or credit. For a small team that wants to hire an AI marketer or salesperson and see results today rather than next quarter, that delivery model removes the entire builder step. ## How does Microsoft Copilot Studio handle integrations? Integration is one of Copilot Studio's strongest areas inside the Microsoft ecosystem. Agents can ground on the Microsoft Graph for documents, emails, calendars, and Teams messages, call any registered Power Automate flow, invoke Dataverse tables, and connect to external systems through the thousand-plus Power Platform connectors. MCP support extends that reach into modern agent-tool servers. Outside the Microsoft graph, integrations route through the same connector framework. Each connector consumes credits per call and may require premium licensing depending on the action. For non-Microsoft data sources at scale, the connector strategy works but adds licensing complexity and credit consumption that needs separate budgeting. Sistava bundles integrations directly into each AI employee, with no per-action credit cost and no separate connector marketplace to navigate. For teams running on a mix of modern SaaS tools rather than the full Microsoft stack, that delivery is simpler. The trade-off is less depth on Microsoft graph data, which is the right call for teams that do not run their business on SharePoint and Teams. ## Comparison - [Compare Microsoft Copilot with Sistava](/en/compare/enterprise/microsoft-copilot) — See the two platforms side by side when you are ready to evaluate them.