# Email Channel

New Feature · 2026-04-07

## Details

Each employee now has a dedicated email address. Forward messages, loop them into threads, or email them directly. They process the email, do the work, and reply back to your inbox. No need to open the platform for every interaction. Email works alongside all other channels.

## What changed

- Dedicated email address per employee
- Forward existing email threads for processing
- Responses delivered back to your inbox
- Full chat history preserved for email interactions