# One Open Question Per Chat, Not a Pile

Bug Fix · 2026-05-27

## Details

Three changes, one outcome, fewer, better-shaped pings.

First, paraphrased re-asks are now caught: if an employee already has an open question or approval in a chat thread, any rephrased follow-up (e.g. 'What's your preference?' → 'Which tool should I use?') is suppressed until you respond. The agent is told to wait. As a second layer, the normal-priority email cooldown went from 0 to 1 hour. High and critical priorities still ping you immediately.

Second, the sprint review used to fire two emails per cycle, a recap message followed minutes later by a separate approval ask. The heartbeat now instructs the team lead to bundle the full review report into the approval ask itself, so a single email carries both what shipped and the proposal for the next sprint.

Third, the approval email itself was rewritten to match the proactive-update format: a Gmail-Compose body sent from the employee's personal mailbox, rendering the full markdown body the agent wrote (headings, tables, drive links), with a reply-in-chat link at the bottom. No more branded button-only emails for approvals.

## What changed

- One open question or approval per (employee, chat thread)
- Paraphrased re-asks are suppressed
- Normal-priority email cooldown raised 0 → 1 hour
- Sprint review now sends ONE email, not two
- Approval emails render the full agent-authored body
- High and critical asks still ping instantly