# Sistava vs AISera

*AI Customer Support*

Sistava vs AISera

AISera sells autonomous AI agents for internal enterprise service desks: IT ticket resolution, HR requests, and finance workflows, built with a natural-language Agent Composer and its own compliance framework. It was acquired by Automation Anywhere in 2026, folding it into a broader enterprise automation suite. Sistava covers customer-facing support (plus sales, marketing, and ops) for smaller companies that want a working employee today, not an internal enterprise automation platform bought through procurement.

> **Bottom line:** Sistava is self-serve from $49/mo. AISera is quote-only, with deals reported from roughly $90K to $200K+ per year.

## Profile

- **Pricing:** Enterprise only, custom quoted. Reported median annual deal ~$90K (per Vendr); Azure Marketplace listing starts at $200K/yr for up to 1,000 users.
- **Founded:** 2017, Palo Alto, California
- **Funding:** Raised over $90M total, including a $90M Series C (2021). Acquired by Automation Anywhere (announced 2026).
- **Focus:** Agentic AI platform for enterprise IT, HR, and Finance service desk automation

## Why Sistava

- Sistava is self-serve from $49/mo. AISera is quote-only, with deals reported from roughly $90K to $200K+ per year.
- Sistava is built for customer-facing support, sales, marketing, and ops. AISera is built for internal IT, HR, and finance service desks, a different buyer entirely.
- Honest concession: AISera's depth across IT, HR, and finance workflow automation, with named enterprise deployments and its own compliance framework, is real internal-service-desk specialization Sistava doesn't build for.

## Feature Comparison

| Feature | AISera | Sistava |
|---|---|---|
|  | Enterprise sales + implementation | Minutes, self-serve |
|  | Reportedly $90K-$200K+/year | $49/mo |
|  | Internal IT/HR/Finance service desk | Customer-facing support, sales, marketing, ops |
|  | ✗ | ✓ |
|  | ITSM/HRIS enterprise connectors | Thousands of native + MCP |
|  | Owned by Automation Anywhere (2026 acquisition) | Independent |