# Sista AI vs Salesforce Agentforce

*Big Tech and Enterprise*

Sistava vs Salesforce Agentforce

Agentforce is deeply tied to the Salesforce ecosystem, requiring an existing Salesforce subscription as a prerequisite. At $125-$550/user/month on top of CRM costs, it is designed for companies already invested in Salesforce. Sistava is a standalone platform that works with any stack, costs a fraction of the price, and does not require a six-figure CRM commitment.

## Profile

- **Pricing:** Requires Salesforce subscription. $2/conversation or $125-$550/user/mo. Flex Credits: $500/100K.
- **Founded:** Agentforce launched September 2024 (Salesforce founded 1999)
- **Funding:** Publicly traded (NYSE: CRM). ~$280B market cap.
- **Focus:** AI agents embedded within the Salesforce CRM ecosystem

## Why Sista AI

Sistava works independently. Agentforce requires an existing Salesforce subscription ($25-$500/user/month) before you even start.,Sistava is $79-$799/mo flat. Agentforce charges per action ($0.10), per conversation ($2), or per user ($125-$550/mo), with costs that balloon unpredictably.,Sistava employees handle any business task across any domain. Agentforce agents are scoped to Salesforce objects, flows, and CRM workflows.,Sistava hires from a marketplace in minutes. Agentforce needs Agent Builder, Agent Script, and Salesforce admin expertise to configure.,Sistava connects to thousands of tools plus MCP servers. Agentforce primarily operates within Salesforce walled garden.

## Feature Comparison

| Feature | Salesforce Agentforce | Sista AI |
|---|---|---|
|  | Salesforce subscription | None (standalone) |
|  | $5/user/mo + credits | Free, then $79/mo |
|  | $1,250-$5,500/mo+ | $79-$799/mo total |
|  | Salesforce CRM objects | Any business task |
|  | Build with Agent Builder | Marketplace |
|  | ✗ | ✓ |
|  | Salesforce data context | 7 layers |
|  | Salesforce tasks only | ✓ |
|  | ✗ | ✓ |
|  | Salesforce ecosystem | Thousands of native + MCP |
|  | Salesforce Flow-based | ✓ |
|  | Testing Center | ✓ |
|  | Agentforce Voice (US/CA) | STT/TTS built-in |
|  | Deep Salesforce lock-in | None |