# Teams and Org Chart

Hire a pre-built team from the Marketplace and every member arrives created, configured, and reporting to an assigned leader. You talk to the leader, who breaks the work down, delegates it to the right teammate, and hands you back one consolidated result. The org chart shows who reports to whom, and moving employees between teams costs nothing.

Real companies have structure. Your AI workforce should too. Group employees into teams, assign a leader, and let the leader delegate tasks to specialists. When you give the marketing team lead a content calendar, it breaks the work into pieces and assigns writing, design, and social distribution to the right team members automatically.

Leaders do not just delegate within their own team. They hand off work to other team leaders when a task crosses boundaries. Ask your marketing lead to launch a campaign, and it coordinates with the sales team lead to align messaging and timing. Each team has a charter that defines its purpose, goals, and working agreements, so delegation follows clear rules.

The company dashboard shows every employee, team, and leader in one place. The org chart visualizes your hierarchy so you can see who reports to whom, which teams exist, and where each employee sits. As your AI workforce grows from 2 employees to 20, the structure keeps everything organized.

## Organize AI Agents Into Teams That Mirror Your Real Structure

Sistava lets you group AI employees into teams the same way you structure your human workforce. Each team has a name, a defined focus, and a roster of agents with complementary skills. The org chart is not cosmetic, it shapes how work gets routed and how agents coordinate.

Multi-agent coordination becomes natural when teams are organized properly. A Growth Team might include a Content Writer, an SEO Analyst, and a Data Researcher, each handling their piece of a campaign without manual task assignment from a human.

## Leader Agents That Delegate, Coordinate, and Oversee

Every team can have a designated leader AI agent. The leader receives high-level goals, breaks them down into tasks, and delegates each task to the most qualified team member. This is agent orchestration without needing to configure a separate orchestration layer.

Leader agents track task status across the team, surface blockers, and escalate to human managers when a decision requires approval. You get the efficiency of a fully autonomous agent team with the oversight controls your business requires.

This architecture scales cleanly. A leader agent can coordinate 2 agents or 20. The delegation logic adapts based on who is on the team and what skills are available.

## The Org Chart as a Living, Functional System

The org chart in Sistava is not a diagram for a slide deck. It is the actual routing map for your AI workforce. When a task comes in, the system knows which team owns it and which agents within that team are best positioned to handle each component.

You can hire new AI employees directly into existing teams or create new teams as your needs grow. Restructuring is non-destructive: move agents between teams, promote an agent to leader, or spin up a dedicated team for a new project, without losing history or configuration.

## How It Works

**Group AI agents into teams with a designated leader who coordinates work and delegates across members.**

Each team has a leader agent that acts as the coordinator. When a task comes in, the leader breaks it down, assigns subtasks to team members, monitors progress, and synthesizes results. Team members execute their assigned work autonomously and report back. You interact with the leader and the team handles the rest.

Leaders can also delegate across team boundaries, passing work to a leader in another team when the task requires different expertise. The org chart reflects these relationships visually, so you can see who reports to whom and how work flows across your AI workforce. Teams can be assembled from marketplace hires or custom-built agents, mixed in any combination.

## Use Cases

### Operations lead coordinating multiple AI agents

Assign a leader agent to manage a team of AI employees. Work flows down automatically based on the org structure you define.

### Agency managing client-specific agent teams

Group agents by client or project, assign a leader, and give each team its own scope and responsibilities.

### HR team running a structured onboarding workflow

Build a team where a leader agent delegates tasks to specialists. Each AI employee handles its part of the process.

### Engineering team automating cross-functional delivery

Organize AI agents by function under a shared leader. The leader routes work to the right agent without manual intervention.

## Comparison

| Before | After |
|---|---|
| Managing multiple AI agents means juggling each one separately. | Organize agents into teams with a leader that coordinates work automatically. |
| No way to delegate between AI agents, everything goes to one. | Leader agents route tasks to the right specialist on the team. |
| Complex workflows require manual handoffs between tools. | The org chart defines who does what, and the team executes end to end. |
| Scaling AI coverage means duplicating effort. | Add agents to an existing team structure and the leader handles orchestration. |

## FAQ

### How does a leader AI agent delegate work to team members?

The leader agent receives a goal or task, reasons about what subtasks it involves, and assigns each subtask to the team member best suited for it based on their skills and current workload. The delegation happens autonomously, though you can review and override assignments at any time.

### Can a single AI employee belong to multiple teams?

Yes. An AI agent can be a member of multiple teams, which is useful for specialists like a Data Analyst who supports both the Growth Team and the Operations Team. Their skills and duties remain consistent regardless of which team context the work comes through.

### What happens when a team leader cannot resolve a task?

The leader agent escalates to the human manager responsible for that team. Escalation triggers a notification and a request for approval or guidance. The team does not stall, it pauses on the blocked task and continues other work in parallel.

### Is multi-agent coordination available on all plans?

Teams and leader agents are available on plans that support multi-agent orchestration. Check the pricing page for the current tier that includes team features.

### Can I organize my AI agents into teams with a reporting structure?

Yes. You can group AI employees into teams and assign a leader agent that coordinates and delegates work across the team. The org chart mirrors how human teams are structured.

> My Marketing team has a lead who coordinates the Copywriter and SEO Analyst automatically. I brief the lead once and all three agents get to work. It actually feels like managing a team.
>
> Sofia M., CMO · B2B startup

## Where Teams and Org Chart fits

Teams and Org Chart is part of Things you hire or set up.

Browse a marketplace of pre-built AI agent roles and full teams, or build your own from scratch. Organize them into teams with leaders, set up your org chart, and onboard new hires in minutes. Every employee arrives configured and ready to deliver from day one.

- [Things you hire or set up](/en/features/hire): A full workforce. Hired in seconds.

## Read the guide

- [Guide: Teams and Org Chart](/en/guide/setup/hire-team)

## More in Fast Onboarding

- [Hire an AI Employee](/en/features/hire/hire_individual_employee): Browse the Marketplace and hire an AI employee for a specific role: a department specialist, a personal assistant, or a custom role you define from scratch. Hiring is free and instant. You land straight in the new employee's chat, and every skill, duty, and tool it starts with can be changed afterward from its dashboard.
- [Interview Before Hiring](/en/features/hire/interview_employee): Chat with any employee template before you hire it, on the public marketplace pages or inside the app, to see how it thinks and communicates about your actual work. When you're convinced, say so in the conversation or click Hire; nothing is added to your team until you decide.
- [Employee Builder](/en/features/hire/custom_employee): Employee Builder is the "Build Your Own" card in the Marketplace: instead of hiring a pre-built role, you start from a blank template and set the name, role, and persona yourself. The new hire starts with one skill, Research & Brief, and nothing else pre-assigned, so you add skills, duties, and tools from the Skills, Duties, and Tools tabs to match the exact job you need done. It is a Custom-plan feature; every other plan hires from the marketplace's pre-built roles instead.
- [Personal Assistants](/en/features/hire/personal_assistants): Every account starts with a Personal Assistant already hired, ready to talk before you decide who else to bring on. No marketplace trip, no setup, no decision to make first.
- [Get Started Through Conversation](/en/features/hire/employee_driven_onboarding): When you hire an AI employee, they land in your chat with a short greeting that names their role and what they handle, then ask what you need first. There is no setup wizard, no progress bar, and no settings panel to fill in before they can work. You customize name, persona, skills, and tools later from their dashboard, but none of that is required before the first message.
- [Model Selection](/en/features/hire/model_selection): Every employee runs on a model you choose, not one fixed default. Switch models per employee from the AI Models page whenever a job calls for more reasoning power or a cheaper, faster response.
- [Manage Employee Status](/en/features/hire/employee_state_lifecycle): Pause, resume, or let go of an AI employee without losing anything. Suspend an employee when you don't need them right now and bring them back exactly as you left them, or terminate one and keep their full chat history and work record in your Alumni list. Terminated employees stop counting against your plan's employee limit, and you can re-hire the same role later.
- [Hire a Full Team](/en/features/hire/hire_full_team): Hire a complete pre-built team from the Marketplace in one click: every member configured, a leader assigned, and sprint planning ready to start. Or build a custom team from your existing hires, pick a leader, and set it up yourself. Either way, you talk to one leader and they coordinate the rest.
- [Keep Former Team Members](/en/features/hire/alumni_team): When you let an employee go, they don't disappear. Sistava moves them into your Alumni list, where their chat history and work stay intact and readable. If you need them back, one click restores them to active with everything they knew still in place.
- [Marketplace](/en/features/hire/marketplace): The Marketplace is where you browse and hire AI employees: two personal assistants, a specialist for every department (Marketing, Sales, Support, HR, Operations), and a Custom AI Talent card if none of the pre-built roles fit. Click a card's photo to preview its skills, duties, tools, and persona before you commit, then click Hire to add it to your workforce and land straight in its chat. Hiring is free; you only spend credits when an employee does work.
- [Employee Avatar Upload](/en/features/hire/employee_avatar_upload): Upload a custom profile photo for any AI employee straight from their Profile tab, replacing the default generated avatar. JPEG, PNG, GIF, and WebP files up to 5 MB are accepted, and the change takes effect immediately. The photo appears everywhere that employee shows up: chat, the org chart, the virtual office, notifications, and task cards. Any member of your workspace can change it, not only the person who hired that employee.
- [Multiple Workspaces](/en/features/hire/multi_tenancy): Create additional workspaces under the same login, each with its own AI employees, conversations, training data, billing, and collaborators. Nothing crosses a workspace boundary by default, so a separate client, business, or department stays fully isolated. Your plan sets how many workspaces you can create, and you switch between them without signing out.

## Explore

- [Every feature](/en/features)
- [Hire an AI employee](/en/market)
- [Pricing](/en/pricing)