# Smart Notifications

Get notified when tasks finish, approvals are needed, or credits run low, and vote on what gets built next.

Notifications keep you in the loop without checking the workspace. When an employee finishes a task, you get notified. When approval is needed, you get notified. When credits drop below 25 percent, 15 percent, or hit zero, you get notified. Every notification type maps to a real event that needs your attention, not noise.

Configure notification preferences per event type. Task completions, approval requests, choice requests, credit warnings, and credit exhaustion each have their own toggle. Notifications deliver through in-app alerts and email so you never miss something important while away from the workspace.

The community feedback board lets you request features, report bugs, or suggest improvements directly from the settings page. Every request is visible to the team, and others can vote on what matters most. The roadmap is shaped by the people actually using the product.

## Stay Informed Without Watching a Screen All Day

Autonomous agents work in the background, which means you need a reliable way to know when something requires your attention or has been completed. Notifications deliver the right signal at the right time: task completed, approval requested, credit threshold reached, or error encountered.

Notification rules are configurable per event type and per delivery channel. You choose whether to be notified via in-app alerts, email, Slack, or webhook. You control which events are worth a ping and which can accumulate silently in the activity feed for periodic review.

## Approval Alerts That Close the Loop

Approval notifications deserve special mention because they are time-sensitive. When an AI employee reaches an Approval Gateway, it cannot proceed until a human responds. Approval alerts are delivered immediately through your highest-priority channel and include enough context to decide without opening a separate tab.

You can approve or reject directly from the notification in supported channels. This minimizes the interruption to your workflow while keeping the agent moving. If no response arrives within a configurable timeout, the notification escalates to a backup approver or cancels the action with a logged reason.

## Community Feedback to Shape the Product You Use

Sistava includes a built-in community feedback and feature voting system so users can propose improvements, upvote existing requests, and see what is on the roadmap. This is not a third-party tool bolted on. It is integrated directly into the platform so you can submit feedback without leaving your workspace.

Feature votes are visible to all users so you can see what the broader community values and add your weight to requests that matter to your team. The roadmap view shows which requests are under consideration, in development, or shipped, so you always know where your feedback went.

## Use Cases

### Manager gets notified when AI agent needs a decision

When the AI employee reaches a step that requires human judgment, it sends a targeted notification with context and options, not a generic alert.

### Team stays informed on long-running agent workflows

The AI agent sends a notification when a multi-hour task finishes, so the team knows when to pick up the next step.

### Stakeholder provides feedback on AI output

After the AI employee completes a task, the notification includes an inline feedback form so the stakeholder can rate or correct the output immediately.

### Support lead gets alerted on AI escalations

When the AI agent flags a ticket it cannot resolve, the support lead receives a notification with full context and the agent's reasoning.

## Comparison

| Before | After |
|---|---|
| Teams check the platform constantly to see if the agent is done. | Smart notifications deliver the right alert at the right moment. |
| Feedback on agent output is collected separately, if at all. | Feedback is built into every notification, one click to respond. |
| All agent alerts look the same, signal lost in noise. | Notifications include context, so the recipient knows exactly what to do. |
| Critical escalations go unnoticed until someone checks in. | The AI employee escalates proactively and waits for a human decision. |

## FAQ

### Which notification channels are supported?

In-app alerts, email, Slack, and webhooks are supported. Each event type can be routed to one or more channels independently. For example, task completions go to in-app only, while approval requests go to both in-app and Slack.

### Can I approve agent actions directly from Slack?

Yes. Approval request notifications sent to Slack include interactive buttons for approve and reject. Your response is sent back to the agent without you leaving Slack.

### How does the community voting system work?

You can submit feature requests or upvote existing ones from within the platform. The team reviews high-voted requests when planning each cycle. You receive a notification when a request you voted for changes status.

### Can I turn off notifications I do not need?

Yes. Notifications are opt-in per event type. You can turn off categories you do not want without affecting other users or system behavior. Workspace admins can set notification defaults for the team.

### How does the AI agent notify me when something needs my attention?

Sistava sends smart notifications when the agent completes a task, hits a blocker, or needs your input. You can configure which events trigger alerts and how, so you stay informed without being spammed.

> I get pinged on Slack when an agent finishes a deliverable or needs my approval. Everything else runs silently. It is the right level of involvement.
> — Yuki T., Director of Growth · SaaS company