# Text Them via SMS

SMS is a planned phone-text channel for reaching an AI employee without installing an app. It would use a connected number and return replies by text, with the employee's normal permissions and guardrails.

## TL;DR

SMS support is on the roadmap for ordinary phone numbers. The channel does not exist yet: there is no SMS number, no inbound texting, and no way to enable it. Use web chat or Telegram for mobile access from any handset today.

## How It Works

```mermaid
flowchart LR
  A[Text message] --> B[SMS number]
  B --> C[Employee]
  C --> D[Text reply]
```

When released, a message sent to the connected number will be routed to the selected employee. The reply will return to the same phone conversation.

## What It Can Do

- Receive text messages from a phone.
- Reply without a web login.
- Use the employee's skills and approved tools.

## How to Set It Up

No setup is available yet. After launch, open **Settings > Technical > Channels**, choose **SMS**, and use **Manage** for number and employee configuration.

## Tips & Tricks

Use short, explicit requests over SMS. Keep sensitive or file-heavy work in the workspace until the channel supports those formats.

## Good to Know

SMS cards show **Coming soon** and intentionally omit activity analytics until the service can receive traffic.

## Frequently Asked Questions

**Q: Does SMS require an app?**  
A: No. The planned channel uses ordinary text messaging.

**Q: Can I enable it now?**  
A: No. It is not released yet.

**Q: Will replies use employee memory?**  
A: Yes, shared memory is the intended behavior.