# Work

Work guides for Sistava, the AI workforce platform: Approve Before They Act, Chat With Your Employee, Mention or Tag Teammates in Comments, Manage Customer Re

- [Approve Before They Act](/en/guide/work/approval) — Approvals let you stay in control of sensitive actions. When an employee needs your sign-off, they pause, show you a card in the chat, and wait for your decision before continuing.
- [Chat With Your Employee](/en/guide/work/chat) — Chat is how you work with your employees. Send a message, watch them think, see them take actions, and get results in real time.
- [Mention or Tag Teammates in Comments](/en/guide/work/comments) — Comments keep requests with the work they affect. Use @mentions to bring in the right person or ask an active employee to own the next step.
- [Manage Customer Relationships](/en/guide/work/crm) — Keep customer work in Sistava's built-in CRM, or connect the CRM your team already uses.
- [Schedule Recurring Work](/en/guide/work/schedule) — Routines automate recurring work. Set an interval and work instructions, and the employee repeats that work without you asking.
- [Run Sprints and Work Cycles](/en/guide/work/sprints) — A sprint puts a goal and an end date around your team's work, so a week means something instead of being an endless list of tasks.
- [Create Tasks They Work On](/en/guide/work/tasks) — Tasks are trackable units of work on a kanban board. Employees create them when doing real work, and you can create them to assign work directly.