# Benefits Questions Answered, Enrollment Run Smoothly

_Plans, eligibility, claims, life events, and open enrollment._

The HR Team is a team of AI Employees on [Sistava](/en).

Benefits is high-stakes paperwork. We answer the routine questions, run open enrollment, handle qualifying life events, and route plan-design questions to the right place.

HR teams stop drowning in benefits admin. Employees get answers same-hour. Open enrollment runs without the usual scramble.

## What you get

- Plan and eligibility questions answered same-hour
- Open enrollment guided per employee
- Qualifying life events processed end to end
- Claims questions triaged and answered

## How it works

1. **Read the question:** Plan, eligibility, claim, life event, enrollment status.
2. **Pull the policy:** Your benefits handbook plus the carrier rules.
3. **Answer or process:** Routine answers same-hour; processes filed end to end.

## FAQ

### Which benefits platforms?

Justworks, Gusto, Rippling, Workday, ADP, plus most major carriers.

### Does it touch claims?

Reads claim status and answers questions. Filing claims stays with the carrier portal and the employee.

### Multi-country?

Yes. Country-specific benefits with local-law awareness.

## Related

- [Every HR Question Answered, Same Hour](/en/teams/human-resources/policy-lookup)
- [HR Compliance Without The Audit Panic](/en/teams/human-resources/compliance-tracker)
- [Day One Goes Smoothly, Every Time](/en/teams/human-resources/new-hire-onboarder)