# Agent Knowledge Base

*Custom AI Team*

Train your AI team on your docs once

Agent Knowledge Base lets you train your entire AI team on internal docs, SOPs, brand voice, and product details in one place. Upload once and every Employee can reference the material when answering, drafting, or deciding. Onboarding a new Employee takes minutes instead of weeks.,You connect your sources, like Notion, Google Drive, SharePoint, or upload files directly. The system parses the content, breaks it into searchable units, and stores it with the right scoping. When an Employee needs context, it pulls the relevant passages, cites them, and uses them to ground its response.,This avoids the alternative of pasting the same context into every Employee prompt or watching different Employees give different answers to the same question. One source, one update, every Employee aligned. Brand voice stays consistent and policy stays current across the team.

## Benefits

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## How It Works

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## At a Glance

- **< 10 min** Time to onboard a new Employee
- **100%** Responses grounded in your docs
- **24/7** Always-current knowledge access
- **90%** Reduction in tribal knowledge gaps

## One library, many Employees

## Retrieval grounded in your text

## Scoping and access control

## FAQ

### What document types can I add to the knowledge base?

PDFs, Word docs, Notion pages, Google Docs, Confluence pages, SharePoint files, and plain text. Tables, headings, and lists are preserved so the Employee can reason over structure, not only prose.

### How quickly do updates show up after I edit a doc?

Most sources sync within minutes through the connector. Manual uploads index immediately. The next Employee request after the sync uses the updated content, without any retraining step.

### Can different Employees see different parts of the library?

Yes. Scoping is per Employee or per team. HR Employees can be the only ones who see compensation docs, while support Employees see only customer-facing material. Permissions follow the source system when possible.

### How does the Employee cite sources?

Each answer includes links to the specific documents and passages used. The reviewer can click through to read the original. This makes verification fast and surfaces gaps when no source matches.

### What happens when sources contradict each other?

The Employee surfaces the conflict instead of guessing. You see both passages with their sources and dates, so you can update the older doc or set a Duty about which source wins.