# Customer Feedback Portals

*AI Product Management Team*

Live feedback portals with voting, status tracking, and smart search

Your AI product team builds and runs a live customer feedback portal — voting, status updates, smart search, and automatic clustering of similar requests.,Customers submit ideas. AI clusters duplicates. Voting surfaces priority. Status updates push back automatically as the roadmap moves.,Replaces Canny, ProductBoard portals, or homegrown spreadsheets. Owns the full feedback loop from submission to release announcement.

## Benefits

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## How It Works

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## At a Glance

- **< 1hr** From zero to live portal
- **100%** Submitter notified on status change
- **Smart** Auto-clustering of duplicates
- **Live** Updates as roadmap changes

## Why Closing the Loop Matters

## FAQ

### Does it replace Canny?

Yes — voting, clustering, status, and notifications all built in. Plus deeper synthesis and roadmap integration.

### How does the clustering work?

Semantic similarity across submissions, support tickets, and sales notes. Duplicates merge automatically, with manual override if you disagree.

### Can submitters be anonymous?

Yes — anonymous, identified, or hybrid modes supported. Notification preferences per submitter.

### Does it integrate with Linear or Jira?

Yes — feedback clusters become engineering tickets in one click, with the conversation history attached.