Web Chat
New Feature · 2026-01-29
Details
The foundational channel is live. Open any employee in the workspace and talk to them like you would a teammate on Slack: send text, drop in images, attach PDFs and files, watch the response stream in real time. Every thread is persistent, searchable, and tied to that employee's memory so the next conversation picks up where the last one left off. This is the channel every other channel mirrors, what you see in the web app is the same shape that Slack, Mailbox, REST API, MCP, and the rest plug into.
What changed
- Text, image, PDF, and file send from the workspace UI
- Real-time streaming responses
- Persistent threads with full search
- Reference channel for every other inbound surface