Employee Status Emails No Longer Use Your Sending Allowance

Details

Employee updates, approval requests, and onboarding nudges still arrive from the employee who did the work and remain replyable. They no longer use your work-email allowance or credits. Customer-directed outreach and replies continue to be counted, protected, and shown separately.

What changed

• Keep employee identity and reply threads
• Exclude platform status mail from customer limits and credits
• Continue metering customer-directed email only