Knowledge Graph Memory

Details

A new memory layer powered by a knowledge graph. As employees have conversations, they automatically extract entities (people, companies, projects, concepts) and the relationships between them. Over time, this builds a rich graph of your business context. Employees use this graph to make connections, recall relevant facts, and provide more contextual responses.

What changed

• Automatic entity extraction from conversations
• Relationship mapping between people, companies, and projects
• Growing knowledge graph that improves over time
• Contextual responses based on connected information