Onboarding Flow Redesigned

Details

We rebuilt onboarding around how people actually start: pick the work, meet a hire, run a real task. The flow walks you through fewer steps, captures the right context up front, and skips the long form on first session. New accounts hit a working conversation in minutes instead of clicking through setup screens.

What changed

• Shorter first-session path to a working conversation
• Cleaner context capture in the activation wizard
• Less form, more doing
• Activation funnel rebuilt around real user behavior