Skills System

Details

Skills are now live. Each skill is a structured playbook that teaches an employee how to handle a specific type of work. Writing blog posts, qualifying sales leads, handling support tickets, these all become repeatable, consistent processes. Assign skills from the built-in catalog or write your own. Employees use the right skill automatically based on the task.

What changed

• Structured playbooks for specific work types
• Built-in skill catalog with 50+ options
• Custom skill creation with natural language
• Automatic skill selection based on task context