Slack Channel

Details

Bring your AI employee into the Slack workspace your team already lives in. Connect Slack from Communications, pick which employee answers, and the bot is live. Mentions in any channel and direct messages reach the employee, and replies land in the same Slack thread so conversations stay readable. Memory is shared with web chat, so the employee remembers what you discussed anywhere when you message them on Slack.

What changed

• Connect a Slack workspace via OAuth
• Bot replies in the same Slack thread for clean conversations
• Cross-channel memory: same brain across Slack and web chat
• Encrypted bot tokens, signed-event verification, per-tenant isolation