Status Page and Platform Knowledge

Details

Two things shipped today. First, a public status page that monitors platform uptime, API latency, and service health in real time. Second, employees now understand the platform itself. Ask them how to configure skills, where to find the task board, or how billing works, and they guide you through it. They reference the user guide and know every feature.

What changed

• Public status page with real-time uptime monitoring
• Service health checks for API, chat, and worker infrastructure
• Employees trained on platform documentation and features
• Ask employees for help navigating the product