Sistava vs eesel AI
AI Workforces
eesel AI vs Sistava
eesel AI sells the phrase directly: hire AI agents for customer service, content and more. Its agents live inside the apps you already run, mostly helpdesks such as Zendesk, Freshdesk and Intercom, plus Slack and Shopify, and are live in minutes rather than weeks. Billing is per resolved ticket rather than per seat. Sistava overlaps on the hire-an-agent framing but is a full workforce platform: many roles, layered memory, schedules, sprints and thousands of tools rather than a resolution layer inside a helpdesk.
Profile
- Pricing
- $0.40 per ticket, pay as you go. No platform fee, no per-seat charge and no monthly minimum. New accounts get $50 of free usage with no card required.
- Founded
- 2020, Sydney
- Funding
- Approximately $850K raised (Airtree Ventures)
- Focus
- Autonomous AI agents that live inside an existing helpdesk and resolve tickets
Why Sistava
- Sistava covers sales, marketing, operations, finance and more. eesel concentrates on support ticket resolution with content as a secondary use case.
- Sistava employees hold layered memory across every channel and task, so context carries from a call into an email into a task. eesel agents ground answers in your helpdesk history and docs.
- Sistava employees own a schedule and do proactive work without a trigger. eesel agents respond to tickets and messages as they arrive.
- Sistava adds a leader, a shared board and sprints that close with a written review. eesel is a single-agent-per-job model inside your existing tool.
- Sistava connects to thousands of apps plus any custom MCP server and can drive a browser or desktop. eesel focuses on deep integration with a smaller set of helpdesk and workplace tools.
Feature Comparison
| Feature | eesel AI | Sistava |
|---|---|---|
| Agents per job, helpdesk-scoped | ✓ | |
| ✗ | ✓ | |
| ✗ | ✓ | |
| ✗ | ✓ | |
| Support, plus some content | Sales, Marketing, Support, Ops, Finance | |
| ✓ | Via integrations | |
| Helpdesk and workplace tools | Thousands of native + MCP | |
| ✗ | ✓ | |
| Grounded in helpdesk history and docs | Layered short-term, long-term, graph | |
| ✗ | ✓ | |
| ✗ | ✓ | |
| ✗ | Schedules, duties, heartbeat | |
| $0.40 per ticket, no seats, no minimum | Credit pool per plan | |
| $50 free usage, then per ticket | Free (2,000 lifetime credits) + $49/mo |