SaaS company embedding an AI agent into their product
Drop the widget on any page and your AI employee is available to users immediately, no separate product to build.
Embeddable Chat Widget
Embed a chat widget on your website so visitors talk directly to your AI employees.
Drop a script tag on your website and your AI employee is live, ready to chat with visitors. The widget handles the full conversation experience: streaming responses, rich media, typing indicators, and conversation history. Your employee uses the same skills, memory, and tools it uses in the workspace.
Customize the widget to match your brand. Set colors, positioning, welcome messages, and avatar. Configure which employee handles widget conversations and what skills it uses. A support employee handles your help center widget. A sales employee handles your pricing page widget. Different pages, different employees, one consistent thread.
Every widget conversation flows into the same activity feed, history, and analytics as in-app chat. Your employee remembers returning visitors across sessions. Conversations can escalate to email, Slack, or any other channel without losing context. The widget is an entry point, not a silo.
Embeddable Chat for Any Website in One Script Tag
The chat widget is a pre-built, embeddable UI component that puts an AI employee on any website with a single script tag. Visitors interact with the AI employee through a familiar chat interface without leaving the page. Configuration options cover appearance, initial message, employee assignment, and behavioral constraints.
Widgets are fully themeable to match your brand: colors, fonts, logo, and chat bubble position. The underlying AI employee retains its full capability stack, skills, tools, and memory, so visitors get the same quality of interaction as users in the main platform, delivered in your product's design language.
Context-Aware Conversations for Your Visitors
For SaaS products, the widget is the fastest path to embedding AI employee capabilities directly in your product. Instrument the widget initialization with your user's context (company name, plan tier, conversation history) and the AI employee can deliver personalized, context-aware assistance from the first message.
Returning visitors are recognized across sessions. Your employee remembers prior conversations, preferences, and unresolved questions. This continuity turns a simple chat widget into a relationship, not a one-off interaction that resets every time the page loads.
Full Agent Capabilities, Not a Scripted Chatbot
Unlike traditional chatbot widgets that follow decision trees or keyword matching, the Sistava widget connects to a real AI employee with full reasoning, tool access, and memory. It can search the web, look up records, create documents, and take actions on behalf of the visitor.
This means your website widget can handle complex requests that would normally require a human agent: researching product compatibility, generating custom quotes, troubleshooting technical issues, or booking appointments across time zones. A widget powered by an autonomous AI agent, not a scripted flow.
Use Cases
E-commerce team adding AI-powered support to their storefront
The AI agent answers product questions, handles returns, and guides purchases, embedded directly in the store.
Marketing team adding an AI employee to the company website
Visitors get instant answers without leaving the page. The AI agent converts interest into action.
Developer team customizing a branded chat widget for a client
Embed a fully branded AI agent with a single script tag. Appearance, behavior, and routing all configured in the platform.
Comparison
| Before | After |
|---|---|
| Adding AI chat to a website requires a custom build or a separate SaaS tool. | Embed your AI employee anywhere with a single script tag. |
| Chat widgets feel generic and off-brand. | The widget matches your brand and runs your configured AI agent. |
| Changing the agent's behavior requires a code deploy. | Update the AI employee in the platform and the widget reflects it immediately. |
| Every product surface needs its own support solution. | One AI agent, embedded wherever your users are. |
FAQ
Can I use the chat widget with any AI employee?
Yes. Any active AI employee can be assigned to a widget. You configure the widget with an employee ID and an access token scoped to that employee. The widget inherits the employee's full configuration including skills, tools, and content policies.
Does the widget support multi-turn conversation history?
Yes. The widget maintains conversation history within a session and, with a user identifier passed at initialization, can persist history across sessions so returning visitors continue where they left off.
Can I put different employees on different pages?
Yes. Each widget instance is configured independently. Your help center page can use a support employee while your pricing page uses a sales employee. Each one brings its own skills, training, and persona to the conversation.
Is the chat widget open source?
The default widget is a hosted component. For teams that need deep customization, the widget source is available on enterprise plans so you can modify the UI or integrate it directly into a design system.
Can I embed an AI chat agent directly on my website?
Yes. You get a script tag that drops a fully functional chat widget onto any webpage in minutes. The widget connects to your AI employee with all its skills, knowledge, and tools intact.
We added the widget to our pricing page and the agent started qualifying leads on its own the same evening. No configuration beyond the script tag.