Customer success team offering voice support through an AI agent
Customers call and the AI employee handles the conversation naturally. No hold times, no scripts, just real dialogue.
Talk to Your Employee Out Loud
An AI voice agent that listens, transcribes, and takes action in real time. Full capabilities over voice, just like a phone call with a colleague who can actually do things.
Sometimes typing is not the fastest way to communicate. Voice calling lets you speak to your employee the way you would talk to a colleague on the phone. It listens through real-time speech-to-text, understands the request, and responds with text-to-speech. The conversation feels natural, not like dictating to a machine.
Voice is not a stripped-down mode. Your employee has access to the same memory, skills, tools, and capabilities during a voice call as it does in chat. Ask it to "check my calendar and find a free slot next Tuesday," and it opens Google Calendar, scans your schedule, and reads back the available times. Ask it to "draft a follow-up email to the client from yesterday's meeting," and it writes the draft using context from the meeting notes you uploaded.
Voice calls are transcribed and stored in the conversation history. You can review what was said, search for specific topics, and reference past voice interactions the same way you reference past chat messages. Nothing is lost because you spoke instead of typed.
Talk to Your AI Employee Out Loud
Sistava supports full voice conversations with your AI employee. Speak naturally, and speech-to-text converts your words in real time, while the agent responds with natural text-to-speech audio. No typing required.
Voice conversations use the same underlying agent as chat, so every skill, tool, integration, and memory is available. Asking your AI employee to pull last week's sales report or draft a follow-up email works just as well by voice as it does in writing.
Same Capabilities, Different Interface
Voice is not a stripped-down version of the product. Your autonomous agent can execute multi-step tasks, use tools, and access integrations during a voice call, just as it does in chat. The interface changes; the intelligence does not.
This matters for hands-free workflows. A field technician, a manager in transit, or an executive between meetings can delegate complex tasks by speaking naturally, without opening a laptop or typing a prompt.
Built for Real Conversation, Not Voice Commands
Sistava voice is designed for back-and-forth dialogue, not single-sentence voice commands. You can ask a follow-up, change your request, add context, and the agent handles it all within the same voice session.
Conversations are automatically transcribed and logged, so nothing is lost after the call. You can review what was discussed, what the agent did, and any outputs it produced, all from the standard conversation history.
Use Cases
Sales team qualifying leads through voice calls
The AI agent engages prospects in natural conversation, qualifies them, and hands off to a human when ready.
Operations team running verbal status checks with an AI employee
Talk to the agent out loud and get answers immediately. No keyboard, no screen, just a conversation.
Field team accessing an AI agent hands-free
Workers on the floor or in the field talk to their AI employee without stopping what they are doing.
Comparison
| Before | After |
|---|---|
| Interacting with AI requires typing, which is slow or impossible in some contexts. | Talk to your AI employee naturally, voice works wherever typing doesn't. |
| Voice interfaces feel rigid and menu-driven. | The AI agent holds a real conversation, not a scripted call flow. |
| Phone support requires human agents available around the clock. | An AI employee handles voice calls 24/7 with no staffing required. |
| Switching between typing and doing breaks focus. | Voice keeps you in your workflow while the AI agent handles the conversation. |
FAQ
Does voice support the same tools and integrations as chat?
Yes. Voice is a full interface to your AI employee, not a limited mode. The agent can use any tool it has access to, including web search, OAuth apps, and custom integrations, during a voice conversation.
Are voice conversations saved somewhere I can review later?
Yes. Every voice session is transcribed in real time and saved to the conversation history. You can read the full transcript, see every tool call, and review any outputs the agent produced.
How accurate is the speech-to-text transcription?
Transcription is powered by a high-accuracy STT engine tuned for business vocabulary. It handles natural speech patterns, partial sentences, and domain-specific terms well. You can also correct any misrecognized text in the transcript after the call.
Can I use voice on mobile?
Yes. The voice interface works on any device with a microphone through the Sistava web app. No separate app download is required.
Can my AI employee handle voice conversations, not just text chat?
Yes. Voice calls use speech-to-text and text-to-speech so your AI agent can speak and listen naturally. You can use voice alongside chat or as the primary interface.
I do my morning briefing by voice while making coffee. The agent gives me a rundown of overnight tasks, flags anything urgent, and schedules my priorities. It takes four minutes and I have not opened a dashboard to start my day in two months.