Webhooks push events from your AI workforce to your systems in real time. When an employee completes a task, your project management tool gets notified. When an approval is needed, your Slack channel gets a message. When a scheduled execution finishes, your data pipeline picks up the output. Events flow out automatically, no polling required.

Configure which events trigger webhooks and where they go. Route task completions to one endpoint, approval requests to another, and error notifications to a third. Each webhook includes a full payload with context: what happened, which employee did it, what the output was, and relevant metadata.

Webhooks are especially valuable for building custom automation pipelines. Chain an AI employee's output into a downstream system: employee researches leads, webhook notifies your CRM to update records, CRM triggers an email sequence, email sequence results webhook back to the employee for follow-up analysis. Closed-loop automation with your AI employee at the center.

Push Agent Events to Your Systems in Real Time

Webhooks let Sistava push events to any HTTP endpoint you control as they happen. Task completed, approval requested, employee hired, credit threshold crossed, error detected. No polling, no scheduled fetches, no stale data. Your external systems know about events the moment they occur.

This is the standard pattern for production integrations between SaaS platforms and your internal infrastructure. When an AI employee finishes a research task, your project management tool gets updated. When an approval is needed, your ticketing system creates a ticket. When credits run low, your finance system gets an alert. All automatically, in real time.

Configure Which Events Trigger Webhooks

Not every system needs every event. Webhook subscriptions are configurable per event type and per delivery endpoint. You can send task completion events to one URL and approval requests to a different URL, or fan out all events to a central event bus for routing downstream.

Event payloads are structured JSON with consistent schema per event type. Each payload includes event type, timestamp, relevant entity IDs, and enough context to act on the event without a follow-up API call in most cases. Full payload schemas are documented in the API reference.

Webhook deliveries include retry logic for failed deliveries (non-2xx responses or timeouts) with exponential backoff. Delivery history is visible in the developer dashboard so you can inspect successful and failed deliveries, view the exact payload sent, and manually replay a delivery for debugging.

Webhooks Enable Event-Driven AI Workforce Automation

Combining webhooks with the REST API creates a fully event-driven automation loop. An AI employee completes a task, the webhook fires, your system processes the result and uses the API to start the next phase, which may involve spinning up another AI employee or sending results to a human reviewer. This pattern is how sophisticated organizations build multi-step automated workflows on top of Sistava.

For developers building products on top of the platform, webhooks are the mechanism for giving end users real-time updates without building polling infrastructure. Your product subscribes to relevant events, routes them to your database and notification systems, and delivers a responsive user experience backed by Sistava's agent workforce.

We hooked our e-commerce platform directly to our AI agent. Every order above a threshold triggers the agent automatically and it handles the review without us touching it.