Share Feedback & Ideas
The feedback panel is where you submit bug reports, feature requests, improvements, and questions, vote on what other users have asked for, and join the community.
TL;DR
Open Feedback from your profile menu in the top-right of the header. From there you can submit an item (bug, feature, improvement, or question), vote on items from other users, and comment on any item. Everyone across the platform sees and votes on the same board.
Where to Find It
Feedback is not in the sidebar. It opens from your profile menu:
| Surface | Path |
|---|---|
| Desktop | Click your avatar (top-right of the header) -> Feedback |
| Mobile | Open the More menu or your profile menu -> Feedback |
| Guide | Click Feedback in the guide header |
| Standalone page | /feedback |
Any of these opens the same feedback panel as a drawer.
What You Can Do
Submit an Item
- Open Feedback
- Pick a type: Bug, Feature, Improvement, or Question
- Pick a topic: General, Chat, Integrations, Billing, Performance, or Security (you can also type a custom topic)
- Give it a title, and optionally a longer description
- Click Send
Your item is posted to the Community Board, visible to every user on the platform, not just your team.
Vote on Existing Items
The Community Board lists every submitted item, sorted by vote count first, then recency.
- Click the up arrow on any card to upvote it; click again to remove your vote
- One vote per item per user
- Each card shows its type, topic, status, author, and comment count
Comment on an Item
Open any card's comment thread to read or add comments. You can delete your own comments. Comments use markdown formatting.
Track Status
Every item carries a status set by the team: New, Reviewing, Planned, In Progress, Done, or Won't Do. There is no separate "my submissions" list: find your item on the board to check its status.
Join the Community
Click Discord in the panel footer to join the Discord server directly.
Tips and Tricks
- Vote instead of duplicating. Search the board before submitting; if your idea already exists, upvote it instead of posting a second copy
- Pick the right type. Bug reports and questions get routed differently than feature requests, so choose the type that matches
- Use topics to filter your own scan. Topics (Chat, Integrations, Billing, and so on) help you and the team group related items
- Prefer email? You can send feedback to
[email protected]instead of using the panel
Good to Know
- Feedback is platform-wide: everyone sees and can vote on every submitted item, not just your own tenant
- There is no anonymous mode. Every item and comment is tied to your account, but your email address is never shown publicly
- Voting requires being logged in
Frequently Asked Questions
Q: Where is the feedback panel?
A: It is not in the sidebar. Click your profile avatar in the top-right of the header and choose Feedback, or visit /feedback directly.
Q: Do my votes actually matter? A: Yes. The Community Board sorts by vote count, so higher-voted items surface first for the team.
Q: Can I see the status of my bug report? A: Find the card on the Community Board; its status badge (New, Reviewing, Planned, In Progress, Done, Won't Do) reflects where the team has it.
Q: Is the Discord community free to join? A: Yes. Click Discord in the feedback panel footer, or the link on the support page, to join at no cost.
Q: Can I submit feedback anonymously? A: No. Submissions and comments are tied to your account so the team can follow up, but your email is not shown to other users.