Sistava

Upgrade Your Plan

import { PUBLIC_PLAN_SUMMARIES, PUBLIC_PLAN_SUMMARY_BY_ID } from '../../../../shared/constants/pricing';

Your subscription plan determines how many credits your organization gets each month and how many employees you can hire in it.

TL;DR

Choose from Free, Starter, Builder, Founder, or Leader plans, plus custom Enterprise pricing. Manage everything under Settings, Subscription: switch plans, add payment methods, and view invoices. Upgrades take effect immediately with a fresh credit balance. Downgrades wait until the end of your current billing period. See the live plan comparison for the complete feature list.

Plans and Pricing

Tips & Tricks

Frequently Asked Questions

Q: What happens if my payment fails? A: Stripe retries the charge automatically. If it keeps failing, that period's credit refill is not allocated, so your organization runs on whatever balance it already has. Update your card under Settings, Subscription, Payment Methods to fix it.

Q: Can I pause my subscription instead of canceling? A: There is no pause option. You can cancel and pick a plan again later. Contact support if you need special arrangements.

Q: Do unused credits roll over to the next month? A: No. Monthly plan credits reset at the start of each billing period and do not carry over.

Q: How do I cancel my subscription? A: Go to Settings, Subscription, Current Plan, and click "Cancel Subscription." You keep your current plan until the end of the billing period, then your organization drops to a locked, zero-credit state until you pick a plan again.

Q: Can I own multiple organizations on the Free plan? A: No. Free users are limited to {PUBLIC_PLAN_SUMMARY_BY_ID.free.workspaces} workspace, same as Starter and Builder. Founder allows {PUBLIC_PLAN_SUMMARY_BY_ID.founder.workspaces} and Leader allows {PUBLIC_PLAN_SUMMARY_BY_ID.agency.workspaces}. Each organization you create bills separately, with its own subscription and credit balance, never shared with your other organizations.

Q: When does an upgrade take effect? A: Immediately. Your old usage is reset and you get the full credit balance of your new plan right away. You are charged a prorated amount for the remainder of the billing period.

Q: What payment methods are accepted? A: Visa, Mastercard, and American Express credit and debit cards, processed securely through Stripe.