Join a Live Meeting
Drop an employee into a call that is happening right now. Paste the meeting link, and the employee joins as a participant, listens, transcribes, answers when you address it, and writes a summary when the call ends. One backend covers Google Meet, Zoom, and Microsoft Teams.
TL;DR
Paste a Google Meet, Zoom, or Teams link and the employee joins that live call as a participant. It transcribes, speaks when addressed, and summarizes afterward. The Meeting Attender tool runs the join and comes turned on by default, so there is nothing to switch on first.
How It Works
Live Meeting is the on-demand way to get an employee into a call. You give it a meeting URL, the platform picks the right driver for Meet, Zoom, or Teams, and the employee joins as a named participant. Everything the employee hears and says runs through the Meeting Attender tool.
- One backend, three platforms. Paste any Meet, Zoom, or Teams URL and the right driver is chosen automatically.
- A real participant. The employee shows up in the call, transcribes it, and speaks when you address it directly.
- Summary after. When the call ends, the transcript and a summary land in the employee's memory and Drive.
- Now, not scheduled. This is for a call you want to join immediately. To have an employee show up to a scheduled event on its own, use the Calendar channel.
What You Can Do
| Action | How it works |
|---|---|
| Invite from the Channels page | On the Live Meeting drawer, pick an employee and press Invite, then paste the meeting URL. |
| Invite from a chat | Paste a meeting URL into any chat with the employee and it joins that call. |
| Invite from the profile | Use Invite to meeting on the employee's profile. |
| Get notes and answers | The employee transcribes, answers when addressed by name, and summarizes at the end. |
How to Set It Up
Live Meeting has no on/off switch, it is always available, the same as In-App Chat. There is one thing worth checking, then you invite:
1. Confirm the Meeting Attender tool is on
The tool runs the join and comes enabled for every employee by default. If someone has turned it off, open that employee's Tools tab and turn it back on. Without it, the employee cannot act on an invite even if you send one.
2. Invite the employee to a call
Pick the employee and paste the meeting URL, from Settings > Technical > Channels > Live Meeting, from a chat, or from the employee's profile. It joins as a participant and starts the meeting flow.
For everything the employee can do inside a call, see the Join Live Meetings guide.
Tips and Tricks
- Paste the URL anywhere. The fastest path is often to paste the meeting link straight into chat, no need to open the Channels page.
- Address it by name. In the call, speak to the employee by name when you want it to answer, otherwise it listens and takes notes.
- Scheduled instead of live? Invite the employee's address to the calendar event and it shows up on its own. See the Calendar guide.
What It Costs
| Cost | What it covers |
|---|---|
| Token credits | Same as web chat. Billed per call the employee makes during the meeting, including any answers it speaks. |
| Meeting minutes | About 8.3 credits per minute the employee spends in the call, charged every 60 seconds. |
You pay only for the time the employee is in the call and the work it does. The meter stops the moment it leaves.
Is It Safe
- You start every join. The employee only joins a call when you give it a URL. It never dials into anything on its own.
- Per-employee, per-workspace. Each employee is bound to one workspace, so a meeting join never crosses to another customer.
- Tool gate. The Meeting Attender tool is the real switch. Turn it off on an employee and that employee cannot act on a meeting invite, even though the Invite button still sends the request.
Good to Know
- The Meeting Attender tool is required. It is on by default. If someone turns it off for an employee, that employee can no longer join calls until it is turned back on.
- No channel to enable. Live Meeting itself has no on/off toggle, it is always available like In-App Chat.
- Live vs scheduled. Live Meeting is for a call happening now. Calendar is for showing up to a scheduled event automatically.
Frequently Asked Questions
Q: How do I get an employee into a call that is happening now? A: Paste the meeting URL from the Live Meeting drawer, a chat, or the employee's profile. As long as the employee's Meeting Attender tool is on, which it is by default, it joins.
Q: Which meeting platforms are supported? A: Google Meet, Zoom, and Microsoft Teams. Paste any of their links and the right driver is chosen automatically.
Q: I pressed Invite but the employee never joined. Why? A: Check that employee's Meeting Attender tool, on their Tools tab. If it has been turned off, the invite message still sends but the employee cannot act on it. Turn the tool back on and try again.
Q: How is this different from the Calendar channel? A: Live Meeting joins a call you hand it right now. Calendar has the employee accept a scheduled invite and auto-join when that event starts.