Talk to Your AI Employee by Voice
Start an audio call from an employee's chat when talking is easier than typing. The employee keeps the same conversation, memory, skills, and duties.
TL;DR
Open an employee chat and press the audio Call button. Allow microphone access, then speak naturally. In App Voice is already on and has no setup screen or channel toggle.
How It Works
Voice is another way to talk to the same employee, not a separate assistant. You can keep typing in the chat during the call and continue the conversation afterwards.
What It Can Do
| You can | What happens |
|---|---|
| Start an audio call | Speak to the employee and hear its reply. |
| Send typed messages | Keep the conversation in the same employee chat. |
| Switch to video | Turn video on during the call when you want the avatar. |
| End the call | Return to the same chat history. |
How to Set It Up
- Open the employee you want to speak with.
- Go to their chat.
- Press the audio Call button beside the message box.
- Allow microphone access when your browser asks.
- Start talking.
There is nothing to enable in Settings > Technical > Channels. That page shows channel status and configuration for routes that need it, but in app voice is always on.
Tips and Tricks
- Use the video Call button when you want to see the employee avatar.
- Microphone permissions are controlled by your browser or device.
- Phone numbers and external calling are separate future channels. They are not required for an in app call.
Good to Know
The call starts from the employee chat. Technical → Channels is a place to inspect channel status, not a required setup step for in app calls. Phone Calls is a separate future channel for calling an employee from a real phone number; see the Phone Calls guide.
Frequently Asked Questions
Q: Do I need to configure voice first? A: No. Open an employee chat and press the audio Call button.
Q: Can I type while the call is active? A: Yes. Typed messages stay in the same employee conversation and are part of the call.
Q: Can I turn video on later? A: Yes. Use the video control during the call to continue as a video call.
Q: Is this a phone call? A: No. This is an in app call. Phone number calling is a separate future channel.