Sistava

Message Them on WhatsApp

WhatsApp is the planned mobile messaging channel for talking with an AI employee. It will bring the same employee memory and guardrails to WhatsApp conversations, but it is not connected yet.

TL;DR

WhatsApp messaging is planned for AI employees. The channel is not enabled yet. Use web chat, Telegram, Slack, or the mailbox while it is unavailable.

How It Works

flowchart LR
  A[WhatsApp message] --> B[Channel]
  B --> C[Employee]
  C --> D[WhatsApp reply]

When released, incoming messages will route to a selected employee and replies will return to the same WhatsApp conversation. Existing skills, tools, and safety controls will still apply.

What It Can Do

How to Set It Up

Setup is not available yet. After launch, open Settings > Technical > Channels, choose WhatsApp, and use Manage for the account connection and employee mapping.

Tips & Tricks

Use Telegram for a similar mobile-first experience today. Keep channel-specific credentials in the Manage drawer rather than sharing them in chat.

Good to Know

The card shows Coming soon and does not display activity or a toggle while the integration is unavailable.

Frequently Asked Questions

Q: Will WhatsApp share employee memory?
A: It is designed to share the same employee memory.

Q: Can I connect it now?
A: No. It is still planned.

Q: Where will controls live?
A: In the WhatsApp Manage drawer on Technical > Channels.