Hire Your Employee
Pick a role from the Marketplace and have your new AI employee working in minutes.
TL;DR
Go to the Marketplace, find an employee that matches your needs, and click "Hire." You land in their chat immediately, with a short greeting from them and no setup wizard to get through first. Every employee is fully customizable after hiring, from their name and persona to their team and tools.
How Hiring Works
Hiring is a two-step process: browse, hire.
- Browse the Marketplace. Click "Marketplace" in the top navigation. Cards run personal assistants first, then domain specialists, then a "Build Your Own" option last. Use the search bar or the Filters menu (Department, Level, Tools) to narrow the list.
- Click "Hire." The system creates the employee from a pre-built template, with skills, duties, and tools already assigned for the role, and takes you straight to their chat.
There's no interview step or setup wizard inside the app. The employee sends a short first message introducing themselves and their role, then you just talk to them like a new coworker. There's no progress bar and nothing to "finish": the employee is active and able to work from the first message.
Clicking a card instead of "Hire" opens a profile drawer with the employee's full skill list, duties, and connected tools, so you can check the fit before committing.
What You Can Do
| Action | How |
|---|---|
| Browse employees | Go to Marketplace, use search and the Filters menu |
| Preview before hiring | Click a card (not the Hire button) to open its profile drawer with full skills, duties, and tools |
| Hire an employee | Click "Hire" on a card. You land in their chat |
| Customize after hiring | Click the employee in the sidebar, then use the Profile, Skills, Tools, or Duties tabs |
| Hire the same role again | You can hire any template more than once. Each gets a unique name |
| Build a custom employee | Click the "Build Your Own" card in the Marketplace to start from scratch |
Where to Find Your Employee After Hiring
After you click "Hire," the employee appears in the sidebar under the Bench team. Bench is the default group for employees not yet assigned to a specific team. Move them to a team from that team's Members tab.
The Employee Dashboard
Click the employee's name in the sidebar to open their dashboard. The tabs available depend on what the employee is doing:
| Tab | What It Does |
|---|---|
| Chat | Send messages and have conversations |
| Tasks | View and manage the employee's task board |
| Drive | Browse files the employee produced and its work journal |
| Inbox | Messages routed to the employee's mailbox |
| Calendar | Meetings and scheduled events tied to the employee |
| Skills | View and assign skills (step-by-step playbooks) |
| Playbooks | The subset of skills that are runnable playbooks |
| Tools | Connect apps and services the employee can use |
| Duties | Standing rules the employee always follows |
| Routines | Recurring, scheduled work |
| Activity | Timeline of everything the employee has done |
| Profile | Name, role, team, avatar, persona, tone of voice, and language |
The Profile tab does not include per-employee AI model or reasoning-depth controls. Model, reasoning depth, and how many actions an employee can take per turn are set once for the whole workspace from Settings > Technical > AI Models.
Tips and Tricks
- Be specific from the start. "Write a 500-word blog post about remote work tips, professional tone" works better than "write some content."
- Open the profile drawer first. Click the card itself (not "Hire") to see the employee's full skill and tool list before committing.
- Hire for the role, not the name. Names and personas are fully editable after hiring from the Profile tab. Pick based on skills.
- Customize after hiring. The marketplace template is a starting point. Add skills, swap tools, and rewrite the persona to match your exact needs.
Good to Know
- Hiring is free. No credits are consumed when you hire. Credits are used only when an employee processes your requests.
- You already have a first employee. Every account starts with a Personal Assistant already hired, Bob for work or Alice for everyday tasks, so there's always someone to talk to before you decide who else to bring on.
- "Already Hired" blocks a duplicate. You can't hire the exact same template twice while an active instance of it is running; terminate the existing one first, or hire a different template.
- Employee Builder is plan-gated. Building a fully custom employee from scratch requires the top-tier Custom plan. Every other plan can still hire from the marketplace's pre-built roles, subject to its employee limit.
- Suspend, terminate, re-hire. From an employee's own dashboard menu you can Suspend them (pauses work, keeps everything), or Terminate them (moves them to the Alumni section, history preserved). A terminated employee can be re-hired later from the same menu.
Frequently Asked Questions
Q: How do I know which employee to hire? A: Start with what you need done. Browse the marketplace by role, and use the Department, Level, and Tools filters to narrow it down. Click a card to preview its full skills and tools before hiring.
Q: Can I change everything about the employee after hiring? A: Name, persona, tone of voice, language, team, skills, tools, and duties are all editable from the employee's dashboard tabs. Model and reasoning depth are set workspace-wide, not per employee.
Q: Can I chat with an employee before hiring them? A: On the public marketing pages you can start an Interview to chat with a template before committing. Inside the app's Marketplace, clicking a card opens a preview of its profile instead, and Hire creates the employee directly.
Q: What happens right after I hire someone? A: They're active immediately. You land in their chat, they send a short greeting describing their role, and you can start assigning work in the same message.
Q: Can I remove an employee I no longer need? A: Yes. Terminate them from their own dashboard menu or the team's Members tab. Terminated employees move to the Alumni section and their history is preserved; you can re-hire them later.