Sistava is an AI workforce platform where solo founders hire AI employees to run their business around the clock. Each AI employee has a specific role like sales, marketing, or customer support, with real tool integrations, persistent memory, and the ability to work inside your existing apps like Slack, Gmail, and HubSpot.

What is an AI employee?

An AI employee is an autonomous AI agent with a defined role, persona, skill set, and tool access. Unlike a chatbot that only answers questions, an AI employee takes on recurring work like writing emails, qualifying leads, answering support tickets, and publishing content, and it works on its own around the clock without being prompted each time.

How is Sistava different from project management software?

Sistava is not project management software. You hire AI employees who do the work, not a tool that tracks work done by humans. Your AI employees run sales outreach, write marketing content, answer support tickets, and handle operations on their own, without constant supervision.

How much does Sistava cost?

Sistava has a free plan you can start without a credit card, plus paid plans that scale with how much work you hand to your AI employees. See the pricing page for current plans.

What can AI employees do on Sistava?

Your AI employees take on the recurring work that runs a business: qualifying and reaching out to leads, writing and publishing marketing content, answering support tickets, and handling day to day operations. Each one comes with a role and skill set, so it can start working the day you hire it.

Sistava is built for solo founders and small teams who need to run sales, marketing, support, and operations without hiring a full human team. It gives you the equivalent of a growth team you can hire in minutes.

How to Automate Community Management

How-to — 2026-07-31 — by Mahmoud Zalt

Automate community management with an AI Employee that welcomes members, answers questions, and surfaces what matters, while you stay in the loop on the rest.

A community feels alive when someone is present, and it goes quiet the moment that presence slips. For a solo founder or a small team, that presence is expensive. New members arrive at all hours, the same five questions get asked every week, and the one post that actually needed you gets buried under the noise. The work is not hard, it is relentless, and relentless is what burns people out.

This is where an AI Employee earns its place. Instead of a bot with canned replies, you hire a community role that reads the room, answers in your tone, welcomes people properly, and knows when to step back and hand a thread to you. It holds the context of your community, remembers the answers you have given before, and works the quiet hours so your members never feel ignored. You stay the human at the center; the Employee absorbs the repetition around you.

At a Glance

24/7: Coverage across every timezone your members are in
49/mo: Entry plan with a full community AI Employee
Plain English: How you set the tone and rules
You approve: Anything sensitive before it goes out

What should you actually automate, and what should you keep?

The mistake most people make is automating the wrong half. They try to automate the judgment, the tone, and the relationship building, then wonder why the community feels hollow. Automate the opposite: the repeatable, high-volume, low-judgment work. Welcoming a new member with a real orientation. Answering the FAQ that has been answered a hundred times. Pointing people to the right resource. Nudging a stale thread back to life.

Keep for yourself the things that only mean something coming from a human: a hard moderation call, a heated disagreement, a member in real distress, a decision about the community's direction. A good AI Employee makes this split easy because it is briefed to escalate rather than guess. When something falls outside its lane, it flags it to you with the context attached, so you spend your attention on the twenty percent that needs a person and none of it on the eighty percent that does not.

Benefits

Member welcomes

Greets new joiners, orients them to the rules and best channels, and makes the first hour feel human.

Repeat questions

Answers the recurring FAQ in your tone and links the right resource, without you retyping it.

Moderation flags

Surfaces posts that need a human, from heated threads to policy edge cases, with context attached.

Announcements

Drafts updates, event reminders, and digests in your voice for your quick approval before posting.

How do you set up an AI Employee for your community in under an hour?

Setting up a community role is fast when the platform handles the wiring instead of leaving you to glue a bot, a rules engine, and a scheduler together. The path below takes under an hour for a founder who already has a Discord, Slack, or forum running. The step that takes the longest is not technical: it is writing the one-paragraph brief that tells the Employee your community's tone and rules, because that brief decides whether replies sound like your community or like a generic help desk.

Five steps to a working community AI Employee

Hire the community role — Pick the pre-built community AI Employee from the workspace. No prompt engineering required to start.
Connect your channels — Authorize your Discord, Slack, or forum in a couple of clicks so the Employee can read and post where members are.
Write the community brief — One paragraph: what the community is for, your tone, the rules, and when the Employee should hand a thread to you.
Load your FAQ and resources — Point it at your existing answers, guides, and links so replies pull from your real knowledge, not guesses.
Approve the first week of activity — Read what it welcomes, answers, and flags for the first week. Your edits calibrate its tone and its escalation instincts.

Two warnings from real setups. First, do not skip the approval week, because the difference between a reply that feels warm and one that feels robotic is usually a sentence of your edit, and the Employee learns fast from those edits. Second, set the escalation rules generously at the start. It is better to have the Employee flag ten borderline posts you did not need than to have it stay silent on the one that mattered. You can tighten the rules once you trust its judgment.

Once the community role is running cleanly, the natural next question is how it fits with the rest of your work. The same setup that welcomes members and answers questions can feed you a weekly digest of what your community actually cares about, which is gold for product and content decisions. Many founders start with community management and quickly add a second role once they trust the first, because the hiring motion is the same every time.

The honest limit is worth stating. An AI Employee will not build the relationships that make a community special; that is still your job, and it always will be. What it does is clear the repetitive load so you have the time and attention to do the human part well. It keeps the lights on at 2am, answers the tenth person to ask the same thing, and makes sure nothing that needed you slips through, so the community never feels abandoned even when you are asleep.

Frequently asked questions

FAQ

Will an AI Employee make my community feel less human?

Not if you split the work correctly. The Employee handles welcomes, repeat questions, and moderation flags, while you keep the relationship building, the hard calls, and the direction setting. Done right, members feel more attended to, not less, because nobody waits hours for a basic answer and you have more time for the moments that matter.

Which platforms can it manage?

A community AI Employee connects to the channels where your members already are, such as Discord, Slack, and forums. It reads context and posts in your tone within the permissions you grant, so it works inside your existing community rather than pulling people to a new tool.

How does it know when to escalate to me?

You set the escalation rules in your one-paragraph brief, for example heated disputes, policy edge cases, refunds, or anyone who seems distressed. The Employee flags those to you with the thread context attached instead of guessing, and you can tighten or loosen the rules as you learn to trust it.

Do I need to write bot commands or code?

No. The community AI Employee is pre-built with a default community persona and toolset. You write a one-paragraph brief about your tone and rules and point it at your FAQ. You correct it in plain English, the same way you would coach a new moderator.

How much does it cost to automate community management?

Sistava starts at 49 per month with credits bundled into the plan and no per-seat surcharge. That includes a full community AI Employee that works around the clock, which is a fraction of the cost of a part-time human moderator covering the same hours.

The framing that actually works is to think of community automation as buying back your presence, not replacing it. Hire the community role, brief it in a paragraph, and read its work for the first week so it learns your tone and your judgment. Let it carry the welcomes, the repeat questions, and the flags, and keep yourself for the human moments that make people stay. Start small, tune the escalation rules as you go, and you will have a community that feels tended around the clock without tending it around the clock yourself.