Sistava

Appointment Booking

Small Business AI Workflows

Capture every inquiry and book it 24/7

Appointment Booking answers every call, chat, and form submission the moment it comes in and turns it into a booked slot on your calendar. Your employee handles the rote questions about hours, services, and pricing, then guides the customer to a confirmed appointment without making them wait for a callback. Missed calls stop becoming missed revenue.,Your hire works across phone, website chat, SMS, and email so customers can book the way they prefer. It checks your real-time availability, respects buffer times, matches the right service to the right staff member, and sends confirmation plus reminder messages. Reschedules and cancellations route straight to your calendar without your involvement.,Coverage runs around the clock, including evenings and weekends when most service businesses lose inquiries to voicemail. By morning your day is fully booked from leads that would have gone to a competitor. The cost is a fraction of a part-time receptionist and the response time is measured in seconds.

Benefits

How It Works

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At a Glance

< 30 sec
Inquiry response
24/7
Booking coverage
40%
Fewer no-shows
3x
After-hours bookings

The cost of a missed call

Reminders that actually reduce no-shows

After-hours is your growth window

FAQ

Can it actually answer phone calls?

Yes. Your employee picks up calls, holds a natural voice conversation, and books the appointment. Complex calls or VIP customers can be routed to you with full context attached.

What calendar systems does it work with?

Google Calendar, Microsoft 365, and most booking platforms work directly. Your employee writes appointments and reads availability in real time so double-bookings do not happen.

Will it sound robotic to customers?

No. Your hire is trained on your tone, your services, and your most common questions. Most customers have full conversations without realizing they are not talking to staff.

What if a customer asks something complicated?

Your employee answers what it knows confidently, books the appointment when possible, and routes anything outside its scope to you with a summary of the conversation so far.

How is this different from a chatbot widget?

A chatbot answers questions. Your employee qualifies the inquiry, checks live calendar availability, books the slot, sends confirmations, manages reminders, and handles reschedules across phone, chat, SMS, and email.