AI Policy Lookup | Sistava HR Team
Vacation, parental leave, expenses, compliance, all sourced from your handbook.
The HR Team is a team of AI Employees on Sistava.
HR drowns in repeat questions. We answer from your handbook: how much leave is left, how parental leave works here, what the expense rule is, when equity vests. Same-hour resolution on the routine stuff, in the place people already ask.
Whoever owns HR gets their attention back for the work that needs judgment. Employees get an answer when they ask, instead of when someone opens the queue.
The answers are only as good as what it has been given, so the setup is the job. On the paid plans you train it once on your handbook, contracts, and policy docs, by uploading files, pasting text, pointing it at a page to crawl, or connecting the tool the documents already live in. That knowledge is company-wide, so every teammate you hire answers from the same source and you do not maintain one policy brain per employee.
People can reach it where they already are: its own email address, your chat channel, or the workspace itself. An answer comes back with what it was based on, so an employee can check the source and you can tell a real policy answer from a plausible-sounding one. Where two documents disagree, it says they disagree rather than picking a winner quietly.
The line it holds is between policy and law. It will tell you what your policy says. It will not tell an employee what they are legally entitled to in their jurisdiction, and it routes anything that reads like a legal or a sensitive personal question to a human instead of answering it. That boundary is the reason this is safe to point at your whole company.
What you get
- Answers from your handbook and contracts, not generic HR advice
- One company-wide knowledge base, shared by every teammate you hire
- Trained from uploads, pasted text, a website crawl, or a connected tool
- Reachable by email, chat channel, or the workspace itself
- Conflicting or missing policies flagged instead of smoothed over
- Legal and sensitive questions routed to a person by design
How it works
- Load the source of truth: Handbook, contracts, and policy documents trained in once, available on the paid plans.
- Take the question: From email, your chat channel, or the workspace, in whatever words the person used.
- Look it up: The answer is pulled from your documents, not from general knowledge about how companies usually work.
- Answer with the source: The reply names what it came from so the employee can verify it and you can audit it.
- Flag the gaps: Questions your handbook does not answer come back to you as a list worth fixing.
FAQ
What if my handbook is out of date?
You find out fast, which is uncomfortable and useful. Contradictions get flagged and unanswerable questions get logged, so the gap list is written by the questions people actually ask rather than by a policy review nobody has time for.
Does it give legal advice?
No, and it is built to refuse. It reports what your policy says and hands anything that crosses into employment law to you or your counsel.
What about a different country?
It answers from whatever policy you have given it for that country. If you have not written one, it says so instead of inventing a local rule.
Can employees ask it directly?
Yes, and that is where the time saving comes from. It has its own email address from the moment you hire it, and it can work in your chat channel too.
What if it gets an answer wrong?
Because every answer names its source, a wrong answer is visible rather than hidden. Correct the underlying document and the correction carries to everyone from then on.