Monthly bookkeeping
Pull the invoice for each month's subscription charge and hand it to your accountant or drop it into your expense software, without emailing support to ask for a copy.
Downloadable Invoices and Receipts
Every charge on your account has a matching invoice or receipt you can pull up in one click. Open your transaction history, find the charge, and view the Stripe-hosted document with the full line items, billing period, tax, and payment method.
Your billing page keeps a full transaction history: every charge, its date, description, payment method, subtotal, any discount applied, and the final amount. Next to each row that has a matching Stripe record, a View button opens the invoice or receipt in a new tab.
For subscription charges, this opens the full Stripe-hosted invoice: line items, billing period, and tax breakdown. For one-time charges like credit packs that do not generate a full invoice, it opens the receipt instead. Either way, the document is ready to download or print as a PDF for your own records or to hand to your accountant.
A separate Export button above the table builds a different kind of document: one branded PDF summarizing every row currently in your history, not a single charge. It lists each payment's date, description, payment method, subtotal, discount, and total in one file, with your company name, Sistava's legal entity details, and VAT number printed at the top, generated entirely in your browser rather than fetched from Stripe. Use View when you need the official Stripe invoice for one charge; use Export when you want one document covering many payments at once, for example a year of subscription charges for a bookkeeper.
If a charge has no invoice or receipt on file, for example because it predates the current billing setup, no View button is shown for that row. The row still displays the amount, date, and payment method, and it is still included in an Export.
Where to find it
Go to your account billing settings and open the transaction history table. Every past charge is listed with its date, description, payment method, subtotal, discount if any, and total.
The View button sits at the end of each row where a Stripe document exists. It opens in a new browser tab so you never lose your place in the billing page. The Export button sits above the table and covers whatever rows are currently loaded, not just one.
What the document contains
A full invoice includes the line items that made up the charge, the billing period it covers, and any tax applied. A receipt is a simpler confirmation of payment for one-time purchases like credit top-ups.
Both are hosted and generated by Stripe, so the formatting matches what you would see from any other Stripe-billed service, and the file downloads as a standard PDF. The Export summary PDF is generated locally instead: it never leaves your browser to fetch from Stripe, so it works even for a row that has no View button, and it always reflects whatever discount or subtotal figures are shown on screen at that moment.
Why a subscription only ever shows one row
A subscription payment actually produces two records on Stripe's side: an invoice and its matching settlement charge, arriving as separate events a few milliseconds apart. The transaction history collapses these into a single row automatically, keeping the invoice record because it is the one that carries the invoice number, the hosted invoice link, the PDF link, and the subtotal and discount breakdown. A one-time credit pack purchase has no invoice twin to collapse, so it appears as a single charge row from the start, with a receipt link instead of an invoice link.
This is also why the discount column can show a value even when you never entered a coupon code manually: some discounts are baked into the invoice as a proration credit rather than surfaced as a separate line item, and the amount is still pulled through and shown next to the charge.
How It Works
Pulled straight from Stripe, opened in a new tab
Each transaction row carries a hosted invoice URL when one exists, and falls back to a receipt URL when it does not. The View button links to whichever one is available for that charge.
Clicking View opens the document on Stripe's own hosted page, so the PDF always reflects the authoritative record and never goes stale even if your local view is cached.
Use Cases
Expense reports
Download the receipt for a credit top-up right after buying it so you can attach it to a reimbursement request the same day.
Tax season records
Go back through the full transaction history at year-end and open every invoice you need for your records, all from the same page.
FAQ
Can I download the invoice as a PDF?
Yes, two ways. The View button opens Stripe's hosted invoice or receipt page for that one charge, which includes a download option for the PDF. The Export button above the table builds a separate summary PDF covering every row in your history in one file.
Why don't I see a View button on some older charges?
A View button only appears when Stripe has a matching invoice or receipt on file for that charge. Charges from before the current billing setup may not have one, though the row itself, and its amount, still appear in the table and in an Export.
Does this work for both subscription payments and credit top-ups?
Yes. Subscription charges link to the full Stripe invoice, and one-time charges like credit packs link to the receipt instead, since they do not generate a full invoice.
Do I need a Stripe account to view these documents?
No. The invoice and receipt pages are hosted by Stripe on your behalf and are accessible with the link alone, no separate login required.
What's the difference between the View button and the Export button?
View opens Stripe's own document for one specific charge, the official record with Stripe's formatting. Export builds a single summary PDF, generated in your browser, that lists every charge currently in the table at once, useful when you want one file instead of opening several rows one at a time.
Will I ever see two rows for the same subscription payment?
No. Stripe writes an invoice record and a matching charge record for every subscription payment, but the transaction history merges them into one row automatically, keeping the invoice version since it carries the fuller detail. Credit pack purchases have no invoice twin, so those already appear as a single row.
Where Downloadable Invoices and Receipts fits
Downloadable Invoices and Receipts is part of How you run the account itself.
Sign in the way your company already does, decide who can do what, and keep the money side legible. Credits, plans, invoices, referrals, and the controls that decide who reaches which part of the workspace.
- How you run the account itself: Your workspace, your money, your people.
Read the guide
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