Referrals
Share your personal referral link or invite someone by email, and you both get 1,000 free credits the moment they sign up. Track every invite from a dedicated Earn Credits page, and keep earning until you hit the 10-referral cap.
Every account gets a personal referral link the moment it is created. There is nothing to configure and no separate signup: the link is generated from your workspace and ready to share the same day you start using Sistava.
You can invite people two ways. Paste your link anywhere: a message, a social post, an email you write yourself. Or send a direct email invite from the Earn Credits page and Sistava emails them on your behalf, with your workspace name attached so they know it came from you. Either path leads to the same reward: when the person you invited signs up, you both receive 1,000 credits automatically, no support ticket or manual approval needed.
The difference from a generic discount code is that this rewards both sides of the introduction, not just the new signup. A promo code only benefits the person redeeming it; a referral pays the person making the introduction too, which is what turns existing users into an active source of new ones instead of a one-time coupon redemption.
Credits land as soon as your invitee's account is created, no purchase or subscription required on their end. There is a cap of 10 rewarded referrals per account, so the maximum you can earn from the program is 10,000 credits, on top of whatever your invitee earns for signing up.
Referral credits are lifetime credits. They do not expire, they do not reset at the start of a billing period, and they sit on top of whatever your plan already gives you each month rather than replacing part of it. In practice that means an introduction you make today is still paying for work your employees do months from now.
A referral and a promo code are not mutually exclusive. One of each can apply to the same signup, so someone arriving through your link during a campaign can carry the campaign code as well. What is not allowed is referring yourself: a signup from an account tied to you is detected and grants nothing to either side, which is what keeps the program worth running for everyone else.
Referrals are also not the same thing as the affiliate program, and it is worth knowing which one you want. Referrals are built into every account from day one, need no approval, and pay you in credits you spend inside Sistava. The affiliate, reseller, and expert programs are separate, you apply to join them, and they pay real commission on customers you bring in. If you have an audience rather than a few people to introduce, that is the door you want; the two do not conflict.
Two Ways To Invite
Copy your referral link straight from the Earn Credits page and share it wherever makes sense, a message, a group chat, a post. Anyone who signs up through that link is automatically counted as your referral, no code to type in.
Or send a direct email invite from the same page. Sistava sends the invite email for you, carrying your workspace name so the recipient knows exactly who invited them. You can see whether each invite is still pending or has been accepted at any time.
What You And Your Invitee Get
When your invitee signs up, they receive 1,000 credits as a welcome bonus, on top of anything else their plan includes. You receive 1,000 credits at the same time, credited to your account automatically with no manual step on your part.
You can be rewarded for up to 10 successful referrals per account, for a maximum of 10,000 earned credits. There is no limit on how many people you can invite, only on how many of those invites earn you credits once the cap is reached; every invite still tracks and your invitee still gets their bonus.
Referrals, Promo Codes, And The Paid Programs
Three different things reward bringing people in, and they are easy to confuse. A promo code is carried by the person signing up and rewards only them. A referral rewards both sides and needs nothing but the link your account already has. The affiliate, reseller, and expert programs are separate again: you apply to them, and they pay commission in money rather than credits.
You are not choosing between them. A referral and a promo code can both apply to the same signup, and joining a paid program later does not take your referral link away. Start with referrals because there is nothing to set up, and look at the Earn Money page if you have an audience, an agency, or the appetite to onboard other businesses yourself.
How It Works
One link, tracked automatically, credited the moment someone signs up
Your referral code is tied to your workspace. When someone opens your link or clicks through an email invite you sent, that code travels with their signup. As soon as their account is created, the system checks the code, confirms it is not a self-referral, and grants 1,000 credits to their new account and 1,000 credits to yours in the same step.
If you sent an email invite instead of sharing the link, the invite is tracked from the moment you send it: it shows as pending on your Earn Credits page until they sign up, then flips to accepted and the credits post. If you share the raw link instead and someone signs up with it, the same record is created automatically at signup, so both paths show up in the same tracker.
Your Earn Credits page lists every invite you have sent, its status, how many of your 10 rewarded referrals you have used, and the running total of credits you have earned from the program. Credits never expire once granted, and they are visible in your standard credit balance and grant history right away.
Use Cases
Grow your credit balance without paying for it
Share your referral link with people who could genuinely use an AI employee. Each signup adds 1,000 credits to your account, up to 10 times, effectively extending how much work your workspace can do for free.
Bring a colleague or client onto your workflow
If you are already using Sistava for client or team work, send a direct email invite instead of a cold link. They arrive with 1,000 credits already in their account, so their first session is not spent worrying about balance.
Track exactly who you have invited and what you have earned
The Earn Credits page keeps a running list of every invite you have sent, its status, and your total credits earned, so you always know how many of your 10 rewarded referrals are left.
Pick the right program for how you actually reach people
If you have a handful of people to introduce, referrals are the whole answer and need no setup. If you have an audience, an agency, or clients you would onboard yourself, the Earn Money page is where the affiliate, reseller, and expert programs live, and joining one does not take your referral link away.
Comparison
| Before | After |
| You recommend a tool you genuinely like and get nothing for it, so telling people never quite reaches the top of your list. | You and the person you introduced both get a credit bonus the moment they sign up, with nothing to claim. |
| A discount code rewards only the person redeeming it, so the introduction itself counts for nothing. | A referral pays both sides, which is what makes an introduction worth making in the first place. |
| You mention the product to a handful of people and never find out whether any of them actually signed up. | The Earn Credits page lists every invite you sent, whether it is still pending or accepted, and what you have earned so far. |
| Claiming a referral reward means emailing support and waiting for somebody to approve it manually. | Credits post automatically at signup and show up in your balance and grant history straight away. |
FAQ
How many credits do I get for each referral?
You get 1,000 credits and your invitee gets 1,000 credits as soon as they sign up through your link or invite. Both amounts post automatically, with no waiting period or manual approval.
Is there a limit to how many referrals I can earn credits for?
Yes. You can earn credits for up to 10 successful referrals per account, a maximum of 10,000 credits from the program. You can still invite more people beyond that, and each one still gets their own signup bonus, but additional referrals past the tenth stop adding to your balance.
Do I need to send an email invite, or can I just share my link?
Either works. Sharing your personal link is the fastest way, anyone who signs up through it counts automatically. Sending an email invite from the Earn Credits page does the same thing but lets Sistava send the message for you and lets you track that specific invite as pending until it is accepted.
Can I refer myself to earn extra credits?
No. Signups through your own referral link or invite from an account tied to you are blocked and will not grant credits to either side.
When do the credits actually show up?
As soon as your invitee's account is created. Both your credits and theirs post in the same step, and you can see the grant immediately in your credit balance and grant history on the Earn Credits page.
Do referral credits expire if I do not use them?
No. Credits earned from referrals are lifetime credits: they never expire and they are not reset at the start of a billing period. They sit on top of the allowance your plan already includes each month rather than replacing part of it.
Can someone use a promo code and my referral link on the same signup?
Yes. One promo code and one referral can both apply to a single signup, so a person arriving through your link during a campaign can still enter the campaign code. Promo codes do not stack with each other, and neither do referrals.
What is the difference between referrals and the affiliate program?
Referrals are built into every Sistava account, need no approval, and reward you and your invitee in credits you spend inside the product. The affiliate, reseller, and expert programs are separate, you apply to join them, and they pay commission in money on the customers you bring in.
Where Referrals fits
Referrals is part of How you run the account itself.
Sign in the way your company already does, decide who can do what, and keep the money side legible. Credits, plans, invoices, referrals, and the controls that decide who reaches which part of the workspace.
Read the guide
More in Account & Billing
- Monthly Credits: Every paid plan comes with a pool of credits that refills automatically at the start of each billing period. Credits are the single unit that pays for everything your AI employees do: thinking, tool calls, media generation, voice, and meetings. There is nothing to top up manually each month; your allowance is just there again when the new period starts.
- Lifetime Credits (Free): Pick the Free plan and your workspace gets 2,000 credits in one grant, no card required. Those credits never reset and never expire; you spend them at your own pace across chat, tools, and media generation until they run out. It is a one-time bucket, not a monthly allowance, so it is meant for trying the platform before you commit to a paid plan.
- Buy Credits: Add credits to your workspace balance any time, on any plan, without changing your subscription. Pick from three one-time packs, pay by card through Stripe, and the credits land in your balance as soon as the payment clears.
- Upgrade & Downgrade: Move to a bigger plan the moment you need more credits or a higher employee cap, and the change takes effect immediately. Move to a smaller plan when you need less, and it takes effect at the end of your current billing period so you keep what you already paid for. Both happen from Settings, Subscription, no support ticket required.
- Promo Codes: Redeem a promotional code for a one-time, lifetime grant of bonus credits on top of your plan's monthly allowance. Enter a code at signup or any time afterward from Settings, Subscription, Get Free Credits. Each grant shows up in your Credit Grants history with its source, date, and amount, and one code can be redeemed once per workspace.
- Data Retention: Sistava deletes operational data on a fixed schedule instead of keeping it forever by default. A cleanup job runs every day and removes rows past their retention window: short-lived debug data within a week or two, working memory after 30 days of inactivity, and usage and activity history after two years. Chat messages, documents your employees write, and persistent notes are kept indefinitely unless you delete them yourself. There is no setting to change these windows; they apply the same way to every workspace.
- Google Sign-In: Sign in to Sistava with your Google account instead of creating a separate password. Choose Sign up with Google on the signup page and your workspace is ready after one approval, with your name and photo carried over automatically from Google. Because Google has already confirmed your email address, there is no verification email to chase before your AI employees can start working.
- Microsoft Sign-In: Sign up or sign in with your Microsoft account instead of creating a password. Sistava reads your Microsoft account's name, email, and profile photo to set up your account, and your Profile page shows Microsoft as your connected sign-in method. Because Microsoft has already confirmed the address belongs to you, the account counts as verified from the start and your employees can begin working straight away. Google sign-in and an ordinary email and password are the other two ways in.
- Workspace Roles: Every workspace you create has an Owner, Admin, and Collaborator role, each with a fixed set of permissions over billing, the collaborator roster, and resource access. Owners can grant a non-owner collaborator extra access, or take some away, without changing their overall role. A Roles page shows your own effective access and the full permission matrix so nobody has to guess what they can do.
- User Profile Picture: Upload a photo for your account so your teammates and AI employees see a real picture of you instead of initials. It shows up in chat, comments, and the collaborator list across every workspace you belong to. If you signed up with Google or Microsoft, your picture is pulled in automatically the first time you sign in, and you can replace it any time.
- Two-Factor Authentication: Add a second sign-in step to your Sistava account using any TOTP authenticator app, like Google Authenticator or Authy. Once enabled, a code from your app is required in addition to your password, so a leaked or guessed password alone is not enough to get in. Turning it on immediately signs out every other active session, so a session created before you enabled it cannot be used to bypass it.
- Feedback Board: Submit bug reports, feature requests, improvements, and questions from inside the app, then vote on what other users have asked for. Every item lands on one Community Board visible to the whole platform, sorted by vote count, so the most-wanted ideas surface for the team automatically.
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